MVC Billing Manager Jill Janko

Michelle Porter

Michelle Vieira

Laurie Spruth

Vanisree Kathiravan

The Billing Department at Merrimack Valley Cardiology understands just how complex and confusing insurance can be! Our courteous and knowledgeable staff welcomes your billing questions and concerns, requests for itemized invoices, account balance questions and will arrange payment plans.

If you have health insurance:
Merrimack Valley Cardiology is committed to working with you, your physician and your insurance company to make sure that you have full access to services. We participate with most major insurance carriers and will submit a claim to them as long as you have provided us with your most up-to-date insurance information.
In order to minimize any unnecessary charges remember to check with your insurance carrier to verify that we are in network providers with your plan. Please let us know of any changes involving your insurance as soon as possible. You will be required to pay your insurance co-payment when you check in for your appointment. Payments can be made by cash, check, debit or credit card.

Your insurance will pay for medically necessary covered services as stated in your policy.  Different health plans may provide different levels of insurance coverage for the same health care service. Your health plan may require you to select a primary care physician (PCP) and may not cover any service that is not approved by that PCP.  Please consult your policy or check with your health plan to confirm whether the services you will receive are covered services and whether they require an authorization or referral from your PCP.  If a referral to our office is required for your visit, it is your responsibility to obtain it.

You will receive a statement for any balances due after your insurance has made its payments.  If your insurance company does not send us payment within 90 days, payment for the outstanding bill will become your responsibility.  If you receive a statement that does not show the expected insurance processing, you should contact your insurance company to determine the reason for the delay.

Important Information About Your Bill
Bills are mailed every four weeks and full payment is due upon receipt.  Your account will be credited within 48 hours after we receive your payment.  Unless you indicate otherwise, your payment will be applied to the oldest outstanding charges on your account.

What Are My Payment Options?
We accept Cash, Check , Debit Card or Credit Cards (Mastercard, VISA, Discover, AMEX) for payment by phone, mail, or in person. Payment plans are available and a billing representative can assist you to determine the best way to make payments.

If you do not have health insurance:
If you are uninsured/self-pay, you will be responsible for the cost of services provided to you.  Please contact the billing department to arrange a payment plan if you are unable to pay in full upon receipt of your bill.

What happens if I cannot pay for my health services?
Merrimack Valley Cardiology may be able to offer financial assistance to patients who are unable to pay their bills.  Please request a Hardship Determination Application to see if you qualify.

 

How to Contact Us

In Person: 
The office at 27 Village Square, Chelmsford, MA is open Monday through Friday 8:30am to 5:00 pm.  Payments will be accepted at the appointment window.  If you need to speak with a billing representative, please inquire at the window. We always have a representative here at our Chelmsford office to assist you.

By Phone:
Call 978-244-1271 to reach the Billing Department directly Monday through Friday 8:00am to 5:00 pm.

You may also write to us: 
Merrimack Valley Cardiology-Billing Department
27 Village Square, Chelmsford, MA 01824
Email: billing.mvca@yahoo.com